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Terms and Conditions

Making A Purchase

Buying from Micromagnetics could not be easier. Just browse the store, and add any items you wish to buy to the shopping basket. When you have finished your selection, click on 'Checkout' and you will be asked for a few details that are needed to complete your order.

Payments are accepted by Visa, Paypal, and Mastercard.

Payment is not deducted for any item until it is ready to ship. Payment for back ordered items will not be charged until the order is shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When you receive a confirmation of order, this is to indicate that your order has been received. It does not indicate that a contract exists between you and Micromagnetics Ltd. Acceptance of your order, and confirmation of a contract between us, will be acknowledged when an invoice is issued. This term has been included to protect Micromagnetics Ltd in the event that a mistake has been made in pricing, the goods have been inadvertently under-priced, or Micromagnetics Ltd is no longer able to supply a particular product for some reason. In the case of a change of price, a representative will always contact you first to ensure that the revised price is acceptable.

Shipping And Handling

Delivery to one mainland UK address is included in all of our quoted prices. Please note that in order to maintain our very low prices our keyrings are bulk packed, due to the nature of acrylic products items may have some light scuffing and or scratches.
Delivery Schedule All items that do not require personalisation will be shipped for next working day delivery if they are ordered before 11am.

Back Orders

If your item is not in stock, it will automatically be back ordered for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For all orders made from the UK, standard 20% VAT is added.
Credit Card Security When an order is placed on the website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our in-house computer. They are not held in clear text on any website.

Guarantee

We guarantee customer order satisfaction. If you are unhappy in any way with your order please let us know as soon as possible, ensuring that you quote your order reference number on all correspondence.

Returns Policy

Your right to return goods is protected under the EU Distance Selling Directive, which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm